Privacy Policy

A legal disclaimer

Last updated: 23/01/26

GeneStudio (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase from us.

We comply with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant international privacy regulations.

1. Information We Collect

We may collect the following information:

Personal information: name, email address, billing and shipping address
Order information: products purchased, order history
Payment information: processed securely by third-party payment providers (we do not store card details)
Technical information: IP address, browser type, device information, cookies, and analytics data

2. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Manufacture, package, and deliver products
Communicate with you about your order or enquiries
Improve our website and services
Comply with legal and regulatory obligations

Our lawful bases for processing include performance of a contract, legitimate interests, and consent where required.

3. Printful (Order Fulfilment Partner)

We use Printful Inc. as our print-on-demand fulfilment partner.

To fulfil your order, we share necessary personal data with Printful, including:

Name
Shipping address
Order details

Printful processes personal data solely for order fulfilment and operates in compliance with GDPR and other applicable data protection laws.

4. Wix (Website Platform)

Our website is hosted on Wix.com Ltd., which provides the e-commerce platform that allows us to sell our products.

Your data may be stored through Wix’s data storage systems and databases, which are protected by secure servers and firewalls.

5. Payments

Payments are processed by secure third-party payment providers supported by Wix (such as Wix Payments, Stripe, or PayPal). These providers comply with industry security standards, including PCI-DSS.

We do not store or process your full payment card details.

6. International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries outside your country of residence, including the United States and the European Union.

Where such transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms, to protect your data.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality
Analyse website traffic and performance
Improve user experience

You can manage or disable cookies through your browser settings or via our cookie consent banner.

8. Data Retention

We retain personal data only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, and resolve disputes.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise these rights, contact us at genestudio.business@gmail.com.

10. Data Security

We implement reasonable technical and organisational measures to protect your personal data against loss, unauthorised access, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Email: genestudio.business@gmail.com
Business name: GeneStudio
Location: United Kingdom